What our customers say

Increase Sales:

“Our telephone audio has improved our brand immensely. We sound professional, established and we no longer feel embarrassed when we need to transfer calls. We’ve even had callers specially ask for quotes on the products they’ve heard about whilst waiting those short moments.”

- David Williams, Managing Director, RedRok (Branding)

Position your brand:

“I cannot express enough how impressed I am with my telephone production.  We have received positive feedback from our customers (in only 2 weeks) and they are already identifying that we have rebranded the company.  I am so pleased with the work Fresh On Hold have done for us and would not hesitate in recommending them to any other business”

- Lee Hardacre, Director, Barbican Accountants

Promote and sell:

“We use our on hold marketing to promote forthcoming events, facilities and promotions. Callers act on the information they hear, resulting in additional ticket sales and interest. In our 20th birthday year, we’re even using it to reflect on the success of the South West’s number 1 venue. On Hold Marketing is now an invaluable part of our marketing strategy, and we update it every month to keep our callers informed and entertained.”

- Sarah Phillips, Marketing Manager, Plymouth Pavilions

We've won awards for our work, including...

European Award: AMA 2011 - Best On Hold Audio Production
European Award: AMA 2011 - Runner-Up Best Contact Centre
European Award: AMA 2012 - Best On-Hold Audio Runner Up
European Award: AMA 2012 - Best In-Store Marketing Runner Up
UK Award: CIPR 2013 - Runner Up Best Broadcast Campaign

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Fresh Air Studios